PSH Procedural Article for ILOM-Based Diagnosis (Doc ID 1155200.1)

Last updated on APRIL 07, 2023

Applies to:

Sun Microsystems > Servers
Information in this document applies to any platform.

Purpose

This article provides standard procedures for viewing details of a hardware fault diagnosed by the ILOM-based fault managers. Information contained in this article includes the preparation required when opening a service request and actions required to modify the fault status after completion of the repair action.

Details

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In this Document

Section A - Displaying Fault Event Information

Section A.1 Using the Fault Management Shell

Section A.2 Using the Standard ILOM Command Line Interface

Section B - Submitting a Service Request

Auto Service Request (ASR) Activated for the Product

Submitting a Service Request Via the Support Center

Section C - Post-Repair Procedures

Section C.1 Using Fault Management Shell to Clear the Fault

Section C.2 Using the ILOM Command Line Interface to Clear the Fault

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