Troubleshooting StorEdge[TM] 6920 Battery Faults
(Doc ID 1156899.1)
Last updated on SEPTEMBER 26, 2019
Applies to:Sun Storage 6920 System - Version Not Applicable and later
Information in this document applies to any platform.
The purpose of this document is to provide troubleshooting steps as they apply to batteries in a StorEdge[TM] 6920 Array.
- Report Performance Issue.
- Storade reports in gui/email.
- SSRR array## bat#: E: Battery u#b# needs to be replaced.
- SSRR array## BATW: E: u#b# idle life exceeded.
- LED amber on PCU.
- Global LED.
- Battery Not refreshing after replacement.
Please validate that each troubleshooting step below is true for your
environment. The steps will provide instructions or a link to a document, for
validating the step and taking corrective action as necessary. The steps are
ordered in the most appropriate sequence to isolate the issue and identify the
proper resolution. Please do not skip a step.
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In this Document