"Authentication Error: You do not have Administrator Privileges" Error Seen by Root When Launching the Administration Console
(Doc ID 1163133.1)
Last updated on DECEMBER 24, 2020
Applies to:Oracle Secure Global Desktop - Version 4.4 and later
Information in this document applies to any platform.
The SGD Administrator observes that they are unable to authenticate with the Administration Console with the correct credentials, regardless of launch method:
- directly, by the application URL: http://<FQDN>/sgdadmin, or,
- indirectly, as when launched from the webtop application icon of the Administrator.
In both scenarios, authentication fails with the message:
(!) Authentication Error
You do not have Administrator privileges.
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