Last updated on DECEMBER 17, 2014
Applies to:Oracle Secure Global Desktop - Version 4.4 to 5.1 [Release 4.0 to 5.0]
Information in this document applies to any platform.
The SGD Administrator observes that they are unable to authenticate with the Administration Console with the correct credentials, regardless of launch method:
- directly, by the application URL: http://<yourserver>/sgdadmin, or,
- indirectly, as when launched from the webtop application icon of the Administrator.
In both scenarios, authentication fails with the message:
(!) Authentication Error
You do not have Administrator privileges.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms