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"Authentication Error: You do not have Administrator Privileges" Error Seen by Root When Launching the Administration Console (Doc ID 1163133.1)

Last updated on JULY 28, 2020

Applies to:

Oracle Secure Global Desktop - Version 4.4 and later
Information in this document applies to any platform.

Symptoms

The SGD Administrator observes that they are unable to authenticate with the Administration Console with the correct credentials, regardless of launch method:

In both scenarios, authentication fails with the message:

(!) Authentication Error
You do not have Administrator privileges.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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