"Authentication Error: You do not have Administrator Privileges" Error Seen by Root When Launching the Administration Console (Doc ID 1163133.1)

Last updated on DECEMBER 17, 2014

Applies to:

Oracle Secure Global Desktop - Version 4.4 to 5.1 [Release 4.0 to 5.0]
Information in this document applies to any platform.

Symptoms

The SGD Administrator observes that they are unable to authenticate with the Administration Console with the correct credentials, regardless of launch method:

In both scenarios, authentication fails with the message:

(!) Authentication Error
You do not have Administrator privileges.

Cause

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