Oracle ZFS Storage Appliance: How to Generate a System Core Dump for a System Hang (BUI and CLI Fails to Respond) Using NMI When Directed by an Oracle Support Engineer
(Doc ID 1173064.1)
Last updated on SEPTEMBER 07, 2023
Applies to:
Oracle ZFS Storage ZS7-2 High End TAA Compliant - Version All Versions and laterOracle ZFS Storage ZS5-4 - Version All Versions and later
Oracle ZFS Storage Appliance Racked System ZS5-4 - Version All Versions and later
Oracle ZFS Storage ZS4-4 - Version All Versions and later
Oracle ZFS Storage ZS5-2 - Version All Versions and later
7000 Appliance OS (Fishworks)
Goal
How to generate a system core dump in case of system hang (BUI and CLI fails to respond) using NMI.
Before performing the NMI, a Service Request should be opened to Oracle Support with an Engineer who can verify the system status and collect any additional information, which may be necessary in the analysis of the core dump.
The Oracle Engineer will confirm if NMI is necessary and when no further data collection is required and the NMI can be performed.
To discuss this information further with Oracle experts and industry peers, we encourage you to review, join or start a discussion in the My Oracle Support Community - Disk Storage ZFS Storage Appliance Community
Solution
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In this Document
| Goal |
| Solution |
| References |