T10000 - FSC4031 Errors with 1.46.x09 Firmware
(Doc ID 1254484.1)
Last updated on MARCH 17, 2025
Applies to:
Sun StorageTek T10000 Tape Drive - Version Not Applicable and laterInformation in this document applies to any platform.
Issue has been address with newer microcode that has been released for some time.
Set KB to Archive.
Symptoms
A problem was found that can cause the drive to return a tape alert bit indicating that the RFID chip is failing. Netbackup will freeze tapes based on this tape alert being returned. In addition you will see FSC4031 perm errors in the drive event log. From the customer's perspective, they will see a 0x0f tape alert.
This problem affects T10000A drives running with 1.46.109 code. It can also affect T10000B drives (running 1.46.209 code) when reading a T10000A written tape.
The FSC4031 error and resulting tape alert indication is a false error that came about due to a code change in 1.46.x09 code that affects reading and interpreting of the RFID chip data.
Here is an example of the message one would see in the ID file for this problem:
Tape Alert Flags: 00200000
Cartridge memory chip failure.
FSC4031
Changes
Problem was introduced with upgrade to 1.46.x09 firmware.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |