Desktops Marked In Use Though Not Available To Users Within Oracle Virtual Desktop Infrastructure

(Doc ID 1281402.1)

Last updated on JUNE 27, 2011

Applies to:

Oracle Virtual Desktop Infrastructure - Version: 3.2 to 3.2.1 - Release: 3.0 to 3.0
Information in this document applies to any platform.

Symptoms

When using Virtual Desktop Infrastructure (VDI) 3.2 and attempting to access their desktop sessions, users may find that there are no Desktops available to them despite suggestions to the contrary. 

In this scenario, users may see the error:

    
Currently there is no desktop available or assigned to you.

VDI administrator investigates further though, it is discovered that users were still assigned to available desktops after logging off.

Cause

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