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ACSLS - Getting "Drive cannot load cartridge" Error (Doc ID 1298889.1)

Last updated on JULY 26, 2019

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.1 to 8.5 [Release 7.0 to 8.0]
Information in this document applies to any platform.

Symptoms

The following symptoms are observed:

1. Mount operations are failing. 

2. Drive status is "In Use" but no volume id is shown on the cmd_proc command 'query drive all' output.  

3. The drive status can be reset to "Available" by running the cmd_proc command
    'dismount X <drive ID> force'

4. The volume that failed the Mount can be mounted successfully onto another drive.

5. The following error messages are logged in the acsss_event.log:

 

Changes

No known change in the system

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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