Audio Redirection Does Not work as Expected Unless it is Set to High Quality within Secure Global Desktop (Doc ID 1307191.1)

Last updated on DECEMBER 23, 2014

Applies to:

Oracle Secure Global Desktop - Version: 4.5 and later   [Release: 4.0 and later ]
Information in this document applies to any platform.

Symptoms

Users may observe that Audio redirection functionality for Windows 2008R2 applications accessed within Secure Global Desktop (SGD) does not work, while direct connections via mstsc work as expected.

Meanwhile, audio redirection may be observed to work without modification when launching remote Windows 2003 or Windows 2008SP2 application sessions via SGD.

Cause

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