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Secure Global Desktop Server Stops with "JVM Out of Memory" error (Doc ID 1308124.1)

Last updated on JUNE 14, 2019

Applies to:

Oracle Secure Global Desktop - Version 4.3 and later
Information in this document applies to any platform.
***Checked for relevance on 19-Sep-2013***

Symptoms

Secure Global Desktop services may stop unexpectedly with error messages like the following appearing in /opt/tarantella/var/stderrout.log.

2011/03/21 10:15:15.626 (pid 3552) server/server/fatalerror #1300727715626
Sun Secure Global Desktop Software (4.31) FATAL ERROR:

JServer error: java.lang.OutOfMemoryError: Java heap space
at java.lang.StringCoding$StringEncoder.encode(StringCoding.java:232)
at java.lang.StringCoding.encode(StringCoding.java:272)
at java.lang.StringCoding.encode(StringCoding.java:284)
at java.lang.String.getBytes(String.java:987)

Changes

Gradual consumption and exhaustion of Java heap space.

Cause

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In this Document
Symptoms
Changes
Cause
 Understanding SGD JVM tuning Parameters
Solution
 Increasing Memory available to the Java Heap


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