Secure Global Desktop Server Stops with "JVM Out of Memory" error

(Doc ID 1308124.1)

Last updated on AUGUST 07, 2017

Applies to:

Oracle Secure Global Desktop - Version 4.3 and later
Information in this document applies to any platform.
***Checked for relevance on 19-Sep-2013***


Secure Global Desktop services may stop unexpectedly with error messages like the following appearing in /opt/tarantella/var/stderrout.log.

2011/03/21 10:15:15.626 (pid 3552) server/server/fatalerror #1300727715626
Sun Secure Global Desktop Software (4.31) FATAL ERROR:

JServer error: java.lang.OutOfMemoryError: Java heap space
at java.lang.StringCoding$StringEncoder.encode(
at java.lang.StringCoding.encode(
at java.lang.StringCoding.encode(
at java.lang.String.getBytes(


Gradual consumption and exhaustion of Java heap space.


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