ACSLS - SL8500 Dual-TCP Port 2a Cannot be Varied Online

(Doc ID 1308248.1)

Last updated on DECEMBER 18, 2015

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.1 to 8.0 [Release 7.0 to 8.0]
Sun StorageTek SL8500 Modular Library System - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

1.  SL8500 Dual-TCP feature is enabled.   ACSLS is only communicating to the SL8500 using port 2b.
     query lmu all  shows that port 2a is in an offline state.  Example of  query lmu all output:

     ACSSA> query lmu all
     2011-03-25 21:39:34 LMU Status
       ACS: 0 Mode: Single LMU Master Status: Communicating
       Not Partitioned Standby Status: -

                    ACS State   Desired State
                    online           online

       Port      Port State     Desired State   Role  CL
       0, 0       offline           online                -       -     sl8500-2a
       0, 1       online           online                -       22   sl8500-2b



2.   Cannot vary port 2a online in ACSLS.  These are the error messages in the acsss_event.log during the
      vary event:
      2011-03-24 14:40:06 VARY[31769]:
      2166 I va_prt_updt.c 1 360
      Desired state for Port 0, 0 set to STATE_ONLINE.

      2011-03-24 14:40:06 VARY[31769]:
      546 N cl_log_lh_er.c 1 99
      va_lh_response: LH error type = LH_ERR_PORT_CONNECT

      2011-03-24 14:40:06 VARY[31769]:
      146 N va_prt_updt.c 1 713
      va_prt_updt: Unexpected status STATUS_LIBRARY_FAILURE detected


3.   testlmutcp fails with a "connection refused" error:
      $ testlmutcp 111.11.111.11
         Connect failed on PortName 111.11.11.11, port 50001
         errno = 146, Connection refused



4.  ping to port 2a from ACSLS server works.  traceroute also works.


5.  There is a firewall between ACSLS and port 2a.

     

Changes

Some library maintenance was done, like replace a robot.
Possible network configuration changes may have happened but cannot be confirmed.

Cause

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