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ACSLS - SL8500 Dual-TCP Port 2a Cannot be Varied Online (Doc ID 1308248.1)

Last updated on JULY 26, 2019

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.1 to 8.5 [Release 7.0 to 8.0]
Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

1.  SL8500 Dual-TCP feature is enabled.   ACSLS is only communicating to the SL8500 using port 2b.
     query lmu all  shows that port 2a is in an offline state.  Example of  query lmu all output:


4.  ping to port 2a from ACSLS server works.  traceroute also works.


5.  There is a firewall between ACSLS and port 2a.

     

Changes

Some library maintenance was done, like replace a robot.
Possible network configuration changes may have happened but cannot be confirmed.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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