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Client Drive Mapping Feature Suddenly Stops Working in Secure Global Desktop installations running on ZFS (Doc ID 1309348.1)

Last updated on SEPTEMBER 04, 2018

Applies to:

Oracle Secure Global Desktop - Version 4.2 to 5.1 [Release 4.0 to 5.0]
Oracle Solaris on x86 (32-bit)
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on x86-64 (64-bit)
Oracle Solaris on SPARC (32-bit)
Client Drive Mapping is affected


Symptoms

There have been reports of ZFS file systems breaking the connection to a socket that is vital for the Secure Global Desktop (SGD) Drive Mapping daemon.  As a result, client drive mapping ceases to work as expected.  The only workaround to restore functionality while in this state is to restart SGD services.

Changes

If the ttasocket files used by Secure Global Desktop are stored on a ZFS filesystem, then the issue may occur.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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