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ACSLS - SunVTL Mount Request Terminates After 5 Minutes (Doc ID 1311035.1)

Last updated on JULY 26, 2019

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.3 to 7.3 [Release 7.0]
Sun StorageTek VTL Plus Storage Appliance - Version 2.0 - Build 1590d to 2.0 - Build 1656 [Release 2.0]
Information in this document applies to any platform.

Symptoms

VTL Mount request to ACSLS terminates after 5 minutes.

The requested tape gets mounted successfully; but after VTL Mount request has terminated.

This problem happens if tape drive auto-cleaning precedes the Mount request and if the cleaning process takes more than 4 minutes.

Example of the error message in VTL event log:
Mar 3 10:46:03 sunvtl04 genunix: [ID 509796 kern.notice] TLEUP[fffffe8aa325e140]: TapeLibraryFailureUpCall: [ACSLS/LS: Waited 5 minutes for a response from ACSLS/LS (172.19.1.240) after trying to mount 102989 on 0.2.1.12. Timing out.]

Changes

Tape drive auto-cleaning is enabled in ACSLS.
Possible problem with the drive or with the cleaning media in the drive

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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