Secure Global Desktop / Virtual Desktop Infrastructure Integration does Not Provide PDF Printing Across A VRDP Connection (Doc ID 1317239.1)

Last updated on FEBRUARY 09, 2015

Applies to:

Oracle Virtual Desktop Infrastructure - Version 3.3.2 and later
Oracle Secure Global Desktop - Version 4.6 and later
Information in this document applies to any platform.

Symptoms

In an environment in which Secure Global Desktop (SGD) is in Virtual Desktop Infrastructure (VDI) integration mode with a pool of VRDP Windows Virtual Machines, it is found that Universal PDF printing does not work. Users find that no Windows printers are created in the Windows Desktop session.

More information on SGD and Printing can be found at:

http://docs.oracle.com/cd/E37459_01/E37463/html/print.html#print-intro

 

Cause

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