My Oracle Support Banner

How To Manage and Approve Pending Oracle Auto Service Request (ASR) Assets In My Oracle Support (Doc ID 1329200.1)

Last updated on JANUARY 27, 2022

Applies to:

Auto Service Request (ASR) - Version All Versions and later
My Oracle Support - Version 6 to 6 [Release 6]
Oracle Platinum Services - Version N/A to N/A
Information in this document applies to any platform.


Understand the steps to manage ASR Assets using My Oracle Support.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. Validate Support Identifier Access
 2. Contact the Administrator for your Support Identifier to get access
 3. Approving ASR Activations
 4. Managing Multiple Assets
 5. Assign a Contact and optional Email Distribution List.
 6. View Asset Details and ASR Status Information
 7. ASR Status and Action Required
 8. Need more assistance?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.