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How To Manage and Approve Pending Oracle Auto Service Request (ASR) Assets In My Oracle Support (Doc ID 1329200.1)

Last updated on MAY 15, 2023

Applies to:

Auto Service Request (ASR) - Version All Versions and later
My Oracle Support - Version 6 to 6 [Release 6]
Oracle Platinum Services - Version N/A to N/A
Information in this document applies to any platform.

Goal

Understand the steps to manage ASR Assets using My Oracle Support.

Solution

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In this Document
Goal
Solution
 1. Validate Support Identifier Access
 2. Contact the Administrator for your Support Identifier to get access
 3. Approving ASR Activations
 4. Managing Multiple Assets
 5. Assign a Contact and optional Email Distribution List.
 6. View Asset Details and ASR Status Information
 7. ASR Status and Action Required
 8. Need more assistance?
References

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