Smart card not recognized/handled properly by Sun Ray or Oracle Virtual Desktop Client (OVDC)

(Doc ID 1329279.1)

Last updated on JULY 26, 2016

Applies to:

Sun Ray Software - Version SRS 5.0 and later
Information in this document applies to any platform.


A smart card is inserted to the reader on the Sun Ray (or can be an attached smart card reader in the case of Oracle Virtual Desktop Client (OVDC)) and the reader fails to show that it recognizes the card by never getting to the point of populating the user name field in a login screen, or by never hotdesking.


A new card is being used.


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