Desktop assignments In Oracle Virtual Desktop Infrastructure are lost when Base DN Used by The Desktop Provider Is Changed (Doc ID 1329586.1)

Last updated on FEBRUARY 06, 2015

Applies to:

Oracle Virtual Desktop Infrastructure - Version 3.2.2 and later
Information in this document applies to any platform.

Symptoms

When using Oracle Virtual Desktop (VDI) with LDAP integration to assign users and tokens to pools and desktops as per:

 http://docs.oracle.com/cd/E26217_01/E35769/html/directory-integration.html#directory-integration-ldap

after the base DN used for LDAP searches is changed, it is found that all assignments are lost. i.e all users assigned to a specific pool or Desktop are no longer listed. This is seen from the command line and from the VDI Administration BUI.

Changes

The base DN used for LDAP searches was changed.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms