Unable To Choose "System Preparation" option (Grey Out) in the Virtual Desktop Infrastructure Admin GUI
Last updated on OCTOBER 10, 2014
Applies to:Oracle Virtual Desktop Infrastructure - Version 3.2.2 to 3.5.1 [Release 3.0]
Information in this document applies to any platform.
When an administrator tries to choose "System Preparation" for Sysprep from the drop-down menu at the Virtual Desktop Infrastructure (VDI) Administration GUI, they cannot select it. "System Preparation" is greyed out.
Steps to Reproduce:
(a) Consider a pool having templates (with one or more revisions) already imported to it.
(b) Login to VDI Administration GUI.
(c) Switch to 'Pool' -> 'Template' tab.
(d) Under the Template tab, select a revision.
(e) Try to choose 'System Preparation' from the 'More Actions' menu.
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