Grid Control falsely indicates Exadata Power Supply sensor and Voltage sensor problems. (Doc ID 1332949.1)

Last updated on OCTOBER 24, 2012

Applies to:

Enterprise Manager for Miscellaneous Plug-ins - Version 11.1.0.1 and later
Exadata Database Machine X2-2 Hardware - Version All Versions and later
Linux x86-64

Symptoms

After recently implementing Enterprise Manager Grid Control monitoring on an Exadata rack, you begin getting the following alerts from both the Compute Nodes and Storage Cells:

CRITICAL - Power Supply sensor #0x74 indicates that it is at state: Asserted;Power Supply sensor #0x75 indicates that it is at state: Asserted

CRITICAL - Voltage sensor #0x6d indicates that it is at state: Lower Non-recoverable

Changes

Recently implemented Enterprise Manager Grid Control monitoring.

Cause

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