Secure Global Desktop 4.50 RDPbroker connections to Virtual Desktop Infrastructure 3.2.2 Desktops fail when using VRDP based connections (Doc ID 1333084.1)

Last updated on MARCH 28, 2014

Applies to:

Oracle Secure Global Desktop - Version 4.5 to 4.5 [Release 4.0]
Information in this document applies to any platform.

Symptoms

Secure Global Desktop (SGD) 4.50 RDPbroker connections to Virtual Desktop Infrastructure (VDI) 3.2.2 Desktops fail when using VRDP based connections. SGD will report the following connection dialog progress error:

Sessionfailed: Failed to connect to host.
Sessionfailed: Failed to connect to host.


MS-RDP connections work fine.

Information on the difference between MS-RDP and VRDP connections can be found at:

http://docs.oracle.com/cd/E36500_01/E36503/html/desktop-pools.html#rdp-vrdp-differences

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms