Administrator Cannot Shadow a User Session within Secure Global Desktop, Receives "Transport Not Available" Error
Last updated on JANUARY 06, 2015
Applies to:Oracle Secure Global Desktop - Version 4.2 and later
Information in this document applies to any platform.
Add ***Checked for relevance on 31-Dec-2012***
An administrator's attempt to shadow a user's session results in an error message, saying "Transport not available".
This behavior may be caused by many things, including:
- Disabling telnet or ssh on the Secure Global Desktop (SGD) server. (Outside of SGD itself).
- Recent modification to the connection method (ssh or telnet) on the Shadowing application object.
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