User get a timeout error and the page cannot be open when trying launch the index page (Doc ID 1334775.1)

Last updated on AUGUST 01, 2017

Applies to:

Oracle Secure Global Desktop - Version 4.4 to 5.1 [Release 4.0 to 5.0]
Information in this document applies to any platform.

Symptoms

When an user tries to access Secure Global Desktop (SGD) index page via a browser, they get a timeout error and the page cannot be opened.

For example:

"HTTP Error 408 - Request Timeout"

Cause

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