V880/V890 Internal disk failure (Doc ID 1336755.1)

Last updated on MARCH 29, 2017

Applies to:

Sun Fire V880 Server - Version Not Applicable and later
Sun Fire V890 Server - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms


SCSI Errors and Veritas disk Errors:


SCSI transport failed: reason timeout : giving up - Jul 9 18:13:31 ads00516 unix:WARNING: /pci@8,600000/SUNW,qlc@2/fp@0,0/ssd@w2100002037ffa99d,0 (ssd8)/ "vxdisk list" shows disk c1t5d0 failing.


iostat errors:
c1t5d0 Soft Errors: 212 Hard Errors: 1836 Transport Errors: 1819
Vendor: SEAGATE Product: ST373307FSUN72G Revision: 0207 Serial No: 0311B0X49A
Size: 73.41GB <73407865856 bytes>
Media Error: 20 Device Not Ready: 0 No Device: 15 Recoverable: 212
Illegal Request: 0 Predictive Failure Analysis: 0

 

For a more complete discussion of device paths and disk troubleshooting refer to:

Sun Fire[TM] Servers (V480, V490, V880, V890):Troubleshooting Fibre Channel Drives (Doc ID 1383660.1)



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Cause

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