How to create a Solaris Operating System SR (Doc ID 1344979.1)

Last updated on SEPTEMBER 20, 2016

Applies to:

Enterprise Manager Ops Center - Version 11g to 12c (12.1) [Release 11.0 to 12.0]
Solaris Operating System - Version 8.0 to 11 11/11 [Release 8.0 to 11.0]
Trusted Solaris Operating System - Version 8 FCS to 8 4/01 [Release 8.0]
Information in this document applies to any platform.

Goal

This document describes the steps to create a Solaris software SR and choose the appropriate problem category. Following this process and providing the requested diagnostic information will ensure that the SR is routed to a specialist Solaris engineer and significantly speed up the resolution process.

Please note, the options presented during the SR creation process will depend on individual entitlement.

Reference:

Entitlement And Licensing Question - How to check your Support License information (Doc ID 1198113.1)

Solution

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