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How to create a Solaris Operating System SR (Doc ID 1344979.1)

Last updated on OCTOBER 17, 2023

Applies to:

Trusted Solaris Operating System - Version 8 FCS to 8 4/01 [Release 8.0]
Solaris Operating System - Version 8 to 11.4 [Release 8.0 to 11.0]
Enterprise Manager Ops Center - Version 11g to 12.4.0 [Release 11.0 to 12.0]
Oracle Solaris on x86-64 (64-bit)
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on x86 (32-bit)
Oracle Solaris on SPARC (32-bit)


This document describes the steps to create a Solaris software SR and choose the appropriate problem category. Following this process and providing the requested diagnostic information will ensure that the SR is routed to a specialist Solaris engineer and significantly speed up the resolution process.

Please note, the options presented during the SR creation process will depend on individual entitlement.


Entitlement And Licensing Question - How to check your Support License information (Doc ID 1198113.1)


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In this Document
 To Create a Solaris Operating System SR with a Software CSI:
 To Create a Solaris SR with a Hardware CSI:

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