How to Collect a Support Bundle for Oracle Virtual Desktop Infrastructure

(Doc ID 1345626.1)

Last updated on SEPTEMBER 12, 2017

Applies to:

Oracle Virtual Desktop Infrastructure - Version 3.3 to 3.5.2 [Release 3.0]
Information in this document applies to any platform.
***Checked for relevance on 15-Nov-2013***


This document outlines the steps necessary to collect the most common diagnostic information used for troubleshooting problems within Virtual Desktop Infrastructure (VDI), as typically requested by the Desktop Virtualization team as they begin an investigation into a new report.

Note: This command was introduced with VDI 3.3, and is only valid on this, or later, platforms.


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