How to Identify the Serial Number of a ZFS Storage Appliance or 7000 Series Unified Storage System (Doc ID 1345655.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Sun ZFS Storage 7320 - Version All Versions and later
Sun ZFS Storage 7420 - Version All Versions and later
Sun Storage 7110 Unified Storage System - Version All Versions and later
Sun Storage 7210 Unified Storage System - Version All Versions and later
Sun Storage 7310 Unified Storage System - Version All Versions and later
7000 Appliance OS (Fishworks)

Goal

This document is intended to help customers identify the correct serial number to use, when opening a new Service Request for the ZFS Storage Appliance or S7000 series NAS systems.

This will ensure that the SR is routed to the correct support team and initial SR response time is minimized for the customer.


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