How to gather key data and information for Oracle Disk array products, to minimise problem diagnosis and resolution times

(Doc ID 1346234.1)

Last updated on MAY 12, 2017

Applies to:

Explorer Data Collector - Version 5.11 and later
Sun Storage Common Array Manager (CAM) - Version 5.0 and later
Information in this document applies to any platform.


The purpose of this document is to supply an overall list of documented methods for collecting information on your product.   In general, these collections perform the following:

All of these give us the ability to expedite the resolution of the problem(s) reported.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms