HBA - LSI SAS HBA (SG-XPCIE8SAS-E-Z) Firmware Issue, SAS Devices Not Being Seen by Server (Doc ID 1350564.1)

Last updated on JULY 03, 2017

Applies to:

Sun StorageTek SL48 Tape Library - Version Not Applicable and later
Sun StorageTek SL24 Tape Autoloader - Version Not Applicable and later
Sun Storage 3Gb SAS PCI-X HBA - Version Not Applicable and later
Information in this document applies to any platform.
***Checked for relevance on 25/06/2014 ***

Symptoms

LSI SAS HBA Firmware Issue.
SAS attached drive not seen by server.
SAS attached library not seem by server.
System is aware the SAS HBA is there, but is not aware of the drives/library.


There is an issue with the LSI SAS1 (3GB) HBA with a firmware level of 1.26.00 and below where the HBA will not see any SAS devices connected to it.

NOTES:
This pertains to any Sun Storage 3Gb SAS HBA.
This can effect any OS or Application running.
This is strictly an HBA firmware issue.

Changes

Installing a SAS attached library and drives.

Cause

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