Last updated on OCTOBER 14, 2014
Applies to:Oracle Virtual Desktop Infrastructure - Version 3.3 to 3.5.1 [Release 3.0]
Information in this document applies to any platform.
When users authenticate with Virtual Desktop Infrastructure (VDI) and select a desktop from a list of available resource(s), the screen goes blank, before returning to the Desktop Selector screen. No Desktop is launched.
In this scenario, the VDI adminstrator may have verified the following:
1. Desktop Provider images have vda tools installed.
2. The "vda-client" returns an ip-address of the Desktop image.
To test this:
a. Login to a Sun Ray Client outside of VDI to one of the secondaries.
b. The Administrator will then need to login to the Sun Ray Administration GUI, then choose: Advanced->System Policy, and unset Kisok mode.
c. Once logged in, run the command:
# /opt/SUNWvda/lib/vda-client -u <username>
WHERE <username> is the name of the VDI user
3. Connecting to the Desktop image using a native Microsoft Terminal Services client works as expected.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms