SL500 - There is an HP Variant Drive in a Oracle / STK Tape Library, Result Code 6451 (Doc ID 1352613.1)

Last updated on AUGUST 08, 2017

Applies to:

Sun StorageTek SL500 Modular Library System - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

SERVICE>> drive 0,2,4,9 getconfig
cause:  (5)==COMMAND FAILURE
Health Reason Code: 0
Health Reason: There is an HP variant drive in a non HP library

NOTE : Below is an example from an SR with above mentioned problem :

Watch for RC 6451 in event logs.  

6451 = "There is an HP variant drive in a non HP library"

----- SL500 Event Logs----
2011-08-23T02:16:57.006,      0.0.0.0.0, 000,         VMonitor,                 ,  error, 0000, 0000, "VMonitorDriveInit Incompatible Drive In An STK Library Interface Type Is HP_FIBRE For Drive ID 5"
2011-08-23T02:17:15.487,      0.0.0.0.0, 000,         VMonitor,                 ,  error, 0000, 0000, "VMonitorDriveInit Incompatible Drive In An STK Library Interface Type Is HP_FIBRE For Drive ID 6"
2011-08-23T02:26:36.377,      0.0.0.0.0, 000,         VMonitor,                 ,  error, 0000, 0000, "VMonitorEnableLibraryMode: Incompatible Drive In An STK Library Interface Type Is HP_FIBRE For Drive ID 5"
2011-08-23T02:26:36.413,      0.0.0.0.0, 000,         VMonitor,                 ,  error, 0000, 0000, "VMonitorEnableLibraryMode: Incompatible Drive In An STK Library Interface Type Is HP_FIBRE For Drive ID 6"
2011-08-23T02:30:13.347,      0.0.0.0.0, 3200,              ifm,                ,  error, 3001, 0000, "IfmDriveGetConfig::issueCommand(): Drive Get Config Response Bad Result Code = 6451 For Drive ID 6"
----

Customer has 2 new HP LTO5 drives installed to their SL500 by Partner. The library firmware was upgraded to 1409 from 1373 but  the drives are still showing  as incompatible and unknown. Doing a drive getconfig on the 2 new drives and it reported there is an HP variant drive in a non HP library.  The drive tray has a HP part number.

Changes

Added HP LTO5 drives to library.

Cause

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