Only a "No Desktop Available" Reported After a Limited Number of Users Access Oracle Virtual Desktop Infrastructure (Doc ID 1364496.1)

Last updated on OCTOBER 14, 2014

Applies to:

Oracle Virtual Desktop Infrastructure - Version 3.3 to 3.5.1 [Release 3.0]
Information in this document applies to any platform.

Symptoms

When users attempt to login to Oracle Virtual Desktop Infrastructure (VDI), it is found that only a small number can login.  The max +1 user will receive the error:

No Desktop Available


In the messages log and cacao.0 log on the VDI server, the following is seen:

Sep 9 17:12:54 vdi-server01 com.sun.vda.service.api.ServiceException: No suitable hosts to start a desktop for Desktop Provider localhost.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms