SL8500 - Error 5613 'Cannot Drop Off Cartridge, Cell is Full' - Drop Off Cells Are Full Preventing Robot Initialization

(Doc ID 1368699.1)

Last updated on MARCH 21, 2018

Applies to:

Sun StorageTek SL8500 Modular Library System - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

The STK Log AnalyTics (SPLAT) tool shows the following messages in the Library Summary and Library Condition reports:

1.  HBC logs report BOT failed to init due to tapes in drop off cells
2.  Robot initialization error - reinitialize - no operational robot to push with , robot=x,x,x,x,x
3.  Safety door path not clear-Robot in path of safety door: right, robot=x,x,x,x,x location=x,x,x,x,x


These messages are logged in the Error Warning Info Event log:

Error 5613 :
Robot initialization error - Data: 2011-10-17T13:46:15.152, 1.1.0.1.0, root, default, internal, 0, error, 1302, Failure from robot Code: 512 - Robot can not go operational, DIRECTOR End of Rail Init: Cartridge dropoff failed, cannot init, cmo_user_init_drop_off: Cannot dropoff Cartridge, Cell is FULL

1302,   "Failure from robot Code: 512 - Robot can not go operational", Data:=<response sequence="32673840" final="true"><command>initialize</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>5616</resultCode><resultText><!|CDATA|DIRECTOR End of Rail Init: Cartridge dropoff failed, cannot init, cmo_user_init_drop_off: srv_user_hand_cart_state() not empty after drop-off, hand_cart_state=1, End of Text||></resultText><operationalState>512</operationalState></resultStatus><atEndOfRail>false</atEndOfRail></result></response>

Changes

One or more robots failed to initialize

Cause

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