ACSLS - Can't login using ssh RSA key authentication with users "acsss" and "acssa"

(Doc ID 1372815.1)

Last updated on AUGUST 14, 2012

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.0 to 8.0 [Release 7.0 to 8.0]
Information in this document applies to any platform.

Symptoms

1. Cannot login using ssh RSA key authentication with users "acsss" and "acssa".  However, user "root" is
    able to ssh successfully when RSA key authentication is used.

2.  Both "acsss" and "acssa" users refused the SSH RSA publickey authentication.

3.  The sshd log shows this error message:
      Authentication refused: bad ownership or modes for directory /export/home/ACSSS

Changes

Customer is implementing SSH login with RSA key authentication

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms