Oracle Virtual Desktop Client: Keyboard Mapping Issues Within OVDC Running on Mac OS X client

(Doc ID 1380202.1)

Last updated on JULY 17, 2015

Applies to:

Oracle Virtual Desktop Client - Version 2.0 to 3.2 [Release 2.0 to 3.0]
Apple Mac OS X (Intel) (32-bit)
***Checked for relevance on 17-Jul-2015***

Symptoms

Certain keyboard keys on the the Apple OS X keyboard, such as ` and ~ do not map correctly when using the Oracle Virtual Desktop Client (VDC) software to connect to a Sun Ray Server(SRS) or Oracle Virtual Desktop Infrastructure (VDI) environment.

These keyboard keys, when pressed, do not get passed to the Sun Ray session established.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms