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Oracle Virtual Desktop infrastructure: "Database Is Out Of Sync" Warning in Cacao Logs After Upgrading To VDI 3.3.x (Doc ID 1380258.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Virtual Desktop Infrastructure - Version 3.3 to 3.3.1 [Release 3.0]
Information in this document applies to any platform.

Symptoms

After upgrading from Oracle Virtual Desktop Infrastructure (VDI) 3.2.x to VDI 3.3.x, Administrators might see warning messages in the VDI cacao logs saying "Database is out of sync", as in the following example:

WARNING: thr#26 Database is out of sync:
cc5f9c16-fa71-4dd9-aabe-e389eb70f934 doesn't exist on storage[id=1].
WARNING: thr#26 Database is out of sync:
01f7b5c7-9172-4d0f-954a-fcc4c79a2387 doesn't exist on storage[id=2].

Some desktops or templates may also no longer be accessible from the VDI environment, resulting in desktop cloning failures or problems with starting new VirtualBox or Hyper-V desktops

Changes

This problem is seen after upgrading to Oracle VDI 3.3.x from a previous release.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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