Secure Global Enhancement Module On Windows Is Not Visible For All Administrators (Doc ID 1383426.1)

Last updated on APRIL 04, 2012

Applies to:

Oracle Secure Global Desktop - Version: 4.5 to 4.62 - Release: 4.0 to 4.0
Information in this document applies to any platform.

Symptoms

Some users may report that the Secure Global Desktop (SGD) Enhancement Module (TEM) for Windows is only seen in the "Add/Remove Programs" control Panel for the Administrator account that installed the application on Windows 2003 SP2, or Windows 2008. 

This is an issue because one has to remember who has installed the TEM module to remove it.

Cause

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