How to Replace a Failed Sun Network QDR InfiniBand Gateway Switch (Doc ID 1383773.1)

Last updated on JULY 01, 2021

Applies to:

Goal

Replace a Sun Network QDR InfiniBand Gateway Switch (NM2-GW).

Customer must be first referred to the following Document, on preparing for the on-site work:

If this is an exalogic system, Doc ID 2218443.1 How to Prepare an Exalogic Infiniband Switch for Replacement (Pre-checks & Backup)
or, for all other systems, Document 1636229.1 How to prepare an Infiniband Switch for a Field Engineer Visit for servicing or replacing

Customer is requested to upload in SR-notes a confirmation that the the preparation checks have been done.  The preparation steps including a plan for Restoring the Switch, whether using available backups or manual restoration, must be completed and documented in the SR-notes (as stated in MOS Note 1636229.1 Steps 3 and 4.4) ** prior to Dispatching the Part and/or FE if applicable **.

An additional goal of this document is to cover the post-replacement steps needed to be taken. Certain steps are typically performed by the Field Engineer, including update of ASR and NEW process for updating the Installed-base, once the replacement has been performed - refer to step D. below. Refer also to additional post-replacement steps and links in Customer Acceptance section, typically performed by Customer-admin or their representatives.

This document has distribution EXTERNAL, since the IB Switch is defined as a Customer-Replaceable-Unit in a limited number of Platforms, for example in custom-built solutions outside Engineered Systems.

Solution

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