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CheckSWProfile.Sh Reports "Failed To Login Admin User With Given Password For Switch" (Doc ID 1383988.1)

Last updated on JUNE 05, 2019

Applies to:

Exadata Database Machine V2 - Version All Versions and later
Information in this document applies to any platform.


When running the script  '/opt/oracle.SupportTools/' with -I or -S options  (used to check Infiniband switch configuration)  the script reports  the message:

# /opt/oracle.SupportTools/ -I myswitch
[ERROR] Failed to login admin user with given password for switch 'myswitch'

- The correct root password has been supplied.

- The script goes on to connect successfully to the switch and is able to print the switch information:

Enter admin or root password for <my switch>:
Confirm password:
[ERROR] Failed to login admin user with given password for switch <my switch>
[INFO] SUCCESS Switch <my switch> has correct software and firmware version:
SWVer: 1.3.3-2
[INFO] SUCCESS Switch <my switch> has correct opensm configuration:
controlled_handover=TRUE polling_retry_number=5 routing_engine=ftree sminfo_polling_timeout=1000 sm_priority=5


- This script is also called from exachk so you may see exachk reporting a similar failure.
- The message is slightly misleading as there is no 'admin' user on the V2/X2 switches, also the correct root password was supplied to the script.


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