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Sun Storage 7000 Unified Storage System: Thermal Events and Ongoing Fan issues on 7410/7110 storage arrays (Doc ID 1386616.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Sun Storage 7110 Unified Storage System - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 7410 Unified Storage System - Version Not Applicable to Not Applicable [Release N/A]
7000 Appliance OS (Fishworks)

Symptoms

Thermal shutdown events reported on Sun Storage 7410 Unified Storage and Sun Storage 7110 Unified Storage System arrays.

Previous Array history of ongoing Fan issues being reported (usually via ASR) and Service Processor resets attempted to resolve the situation, but issues persist. In extreme situation the Sun Storage 7000 Unified Storage System experiences a Thermal Shutdown event.
 
High temperature alerts logged in storage controller iLOM or ipmp logs via SupportBundle/BUI

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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