"Incompatible Firmware Image" Error while Upgrading the Firmware from 0605 on Drive ST330057SSUN300G or ST360057SSUN600G (Doc ID 1388645.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Sun Storage 2510 Array - Version Not Applicable and later
Sun Storage 2540 Array - Version Not Applicable and later
Sun Storage 2540-M2 Array - Version Not Applicable and later
Sun Storage 2530 Array - Version Not Applicable and later
Sun Storage 2530-M2 Array - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

While using Sun Storage Common Array Manager (CAM) 6.9 to upgrade the firmware on a drive model ST330057SSUN300G or ST360057SSUN600G from 0605 to 0A25, CAM returns the following error:

Incompatible firmware image. Skipping Tray.X Slot.Z

 

Note: This problem has no functional impact to the drive and array.



Cause

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