Troubleshooting Sun Storage[TM] 2500 and 6000 Array Drive Tray Lost Redundancy Events
(Doc ID 1388897.1)
Last updated on MAY 04, 2023
Applies to:
Sun Storage 2530 Array - Version Not Applicable and laterSun Storage 2510 Array - Version Not Applicable and later
Sun Storage 6540 Array - Version Not Applicable and later
Sun Storage 6780 Array - Version Not Applicable and later
Sun Storage 6580 Array - Version Not Applicable and later
Information in this document applies to any platform.
Purpose
The purpose of this document is to help troubleshoot Drive/Drive-Tray Lost Redundancy events for Sun Storage[TM] 2500 and 6000 Arrays.
Symptoms include:
- Critical Fault for Drive <Tray.xx.Drive.xx> lost redundancy (xx.66.1032) or REC_LOST_REDUNDANCY_DRIVE
- Critical Fault for Enclosure tray <Tray.xx> lost redundancy (xx.66.1033) or REC_LOST_REDUNDANCY_TRAY
- Critical Fault for Lost communication with <Tray.xx.IOM.x> (xx.66.1034) or REC_LOST_REDUNDANCY_ESM
Please validate that each troubleshooting step below is true for your environment. Each step will provide instructions via a link to a document, for validating the step and taking corrective action as necessary. The steps are ordered in the most appropriate sequence to isolate the issue and identify the proper resolution. Please do not skip a step.
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| References |