Pillar Axiom: NAS File Systems May Not Recover, with Possible Impending Data Loss, Following a Power Cycle (Doc ID 1392156.1)

Last updated on FEBRUARY 08, 2016

Applies to:

Pillar Axiom 600 Storage System - Version Not Applicable to Not Applicable [Release N/A]
Pillar Axiom 300 Storage System - Version Not Applicable to Not Applicable [Release N/A]
Pillar Axiom 500 Storage System - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.
N/A


Symptoms

NAS File Systems may not recover, with possible impending data loss, following a power cycle

Synopsis

During the recovery period of a filesystem following a power cycle, the filesystem may be marked offline with no actual journal recovery performed if the underlying physical storage (the Brick pool) is not yet available. In this offline state, the filesystem's journal may be overwritten by other filesystem data, causing subsequent data loss.

Affected Hardware and Software Versions


This issue affects all NAS or NAS/SAN Axioms that are on AxiomONE 04.00.xx, 04.01.xx, or 04.02.00 releases. This defect does not affect SAN specific systems or any AxiomONE release prior to R4.0.

HardwareSoftware
Ax600/Ax500/Ax300 NAS 04.00.xx - all versions
04.01.xx - all versions
04.02.00 - only 04.02.00

 

 

 

  

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Changes

N/A

Cause

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