Users Report Launch Failures for X11 Applications Provisioned via Secure Global Desktop, 'ErrTransportNotAvailable'

(Doc ID 1393247.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Oracle Secure Global Desktop - Version 4.6 to 5.3 [Release 4.0 to 5.0]
Information in this document applies to any platform.

Symptoms

Users may report that attempts to launch an application provisioned from Secure Global Desktop (SGD), are failing with the following Error message:

ErrTransportNotAvailable

Script 23799 exited with code 21 and signal 0

Standard error of script process:

Third tier output log:

Session failed: Transport not available
Session failed: Transport not available

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms