Virtual Desktop Infrastructure Authentication Failures When Sun Ray Users Hit A Specific Virtual Desktop Infrastructure Server
(Doc ID 1398024.1)
Last updated on JUNE 19, 2019
Applies to:Oracle Virtual Desktop Infrastructure - Version 3.3.1 and later
Information in this document applies to any platform.
After users enter their credentials at the Virtual Desktop Infrastructure (VDI) login screen, they see a message stating that there are no desktops available for them. Examining the cacao.0 log in:
shows messages like this:
WARNING: thr#1056 Failed executing vda-client request: query(user=usera@AD.EXAMPLE.COM, token=user.1305550465-7053): Authentication failed.[ExitCode=20]
None from the user or administrator perspective.
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In this Document