CPU utilization on Secure Global Desktop Gateway goes upto 100% as the number of HTTP connection increase (Doc ID 1400894.1)

Last updated on OCTOBER 03, 2012

Applies to:

Oracle Secure Global Desktop - Version 4.62 to 4.7 [Release 4.0]
Information in this document applies to any platform.

Symptoms

It is found that the Java process associated with reverse proxy for the Oracle Secure Global Desktop (SGD) Gateway sometimes uses 100% CPU. The process that takes high cpu would be as shown in the example below:

 

 During such time, no new user connections can be established with port 443, and would result in showing '500 Internal Server Error' on screen / browser.

Cause

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