Sun Storage 7000 Unified Storage System: How to Troubleshoot Unresponsive Administrative Interface (BUI/CLI hang)
(Doc ID 1401282.1)
Last updated on DECEMBER 01, 2020
Oracle ZFS Storage ZS3-4 - Version All Versions and later Oracle ZFS Storage ZS7-2 High End - Version All Versions and later Oracle ZFS Storage ZS7-2 Mid-Range - Version All Versions and later Sun Storage 7410 Unified Storage System - Version All Versions and later Oracle ZFS Storage Appliance Racked System ZS5-4 - Version All Versions and later 7000 Appliance OS (Fishworks)
The purpose of this document is to assist a user in resolving management Browser User Interface ( BUI ) and Command Line Interface ( CLI ) connectivity/responsiveness issues.
If SSH to the appliance drops the user into the emergency shell, the end user must open a support session to allow the Oracle System Support team remote access to the system to troubleshoot and fix this issue.