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Sun Storage 7000 Unified Storage System: How to Troubleshoot Active Directory Issues (Doc ID 1402353.1)

Last updated on OCTOBER 14, 2019

Applies to:

Sun Storage 7410 Unified Storage System - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 7310 Unified Storage System - Version Not Applicable to Not Applicable [Release N/A]
Sun ZFS Storage 7120 - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 7110 Unified Storage System - Version Not Applicable to Not Applicable [Release N/A]
Sun ZFS Storage 7420 - Version Not Applicable to Not Applicable [Release N/A]
7000 Appliance OS (Fishworks)

Purpose

This document provides a procedure to resolve problems integrating the ZFS Storage Appliance into an Active Directory environment. The ZFSSA must successfully join an Active Directory Domain to serve data to Windows/SMB clients, unless using Workgroup mode, which is beyond the scope of this document

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Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 
1 - Verify Appliance Configuration Settings.
 2 - Verify the Administrative User Account.
 3 - Verify DNS Server-side Settings.
 4 - Verify connection to the Active Directory Domain Controller.
 5 - Check the system log.
 6 - Confirm whether SMBv1 is permitted at the site.
 7 - Reset the secure channel, and/or re-create the computer account.
 8 - Collect data and contact Oracle ZFSSA Support.
References

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