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Sun Storage 7000 Unified Storage System: How to Troubleshoot Problems with the NFS Service (Doc ID 1402579.1)

Last updated on NOVEMBER 08, 2021

Applies to:

Sun ZFS Storage 7320 - Version All Versions and later
Sun Storage 7210 Unified Storage System - Version All Versions and later
Oracle ZFS Storage ZS3-4 - Version All Versions and later
Oracle ZFS Storage ZS3-2 - Version All Versions and later
Sun ZFS Storage 7420 - Version All Versions and later
7000 Appliance OS (Fishworks)


This document is intended to provide a troubleshooting path for problems that involve loss of access to shares that are accessed by clients using the NFS protocol.

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Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Framing the problem
 Gather useful data
 Common NFS problems
 Network Ports common to NFS
 Performance Problems
 Client Mount Options
 No Lock Available
 Unable to clear locks for non-Solaris clients
 NFSv4 Domain must match on appliance and clients
 Shares accessed via NFSv4 hang whilst the same share accessed via NFSv3 or SMB is responsive
 Dropped Packets on Fast Networks
 RHEL Clients using NFSv3 see errors like "bad nfs status return value: 88"
 Further help required:

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