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Oracle ZFS Storage Appliance: How to Troubleshoot SMB (CIFS) Problems (Doc ID 1408716.1)

Last updated on SEPTEMBER 25, 2019

Applies to:

Sun ZFS Storage 7420 - Version All Versions and later
Oracle ZFS Storage ZS3-4 - Version All Versions and later
Oracle ZFS Storage ZS3-2 - Version All Versions and later
Oracle ZFS Storage ZS3-BA - Version All Versions and later
Oracle ZFS Storage ZS4-4 - Version All Versions and later
7000 Appliance OS (Fishworks)

Purpose

This document is intended to provide a troubleshooting path for problems that involve loss of access to shares that are accessed by clients using the SMB (CIFS) protocol.

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Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Framing the problem:
 Gather useful data:
 Common SMB (CIFS) problems:
 Directory Service Problems:
 Identity Mapping Problems:
 Incorrect ACL Settings
 Performance Problems:
 SMB ops per second is many times higher than it should be:
 SMB/CIFS connectivity is interrupted when running appliance code versions 2011.1.1.0 to 2011.1.3.0
 Unable to connect to SMB shares from Mac OS X 10.7:
 Useful Hints and Tips:
 Further help required:
References

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