My Oracle Support Banner

SL8500 - CAP Cannot Close, Result Code 7004 (Doc ID 1416553.1)

Last updated on JULY 25, 2022

Applies to:

Sun StorageTek SL8500 Modular Library System - Version Not Applicable and later
Information in this document applies to any platform.

CAP = Cartridge Access Port


As reported by customer:
CAP does not close properly.
When  the Close CAP button is pressed that allows the CAP to lock and unlock, only hear one click at the top of the CAP.

2012-02-16T12:27:23.633,, root, default, internal, 0, error, 3955, "Error from device Code: 702 - Device move failed - OK to try again" Data=<response sequence="1318934" final="true"><command>moveToPosition</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>7004</resultCode><resultText><!|CDATA|checkForIsrFailure saw status=1, error=7004, mech=capa; Move failed, excessive current required||></resultText><operationalState>702</operationalState></resultStatus></result></response>, HBC,

Result code 7004


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.