Solaris Cluster Telemetry Resource Reach Timeout and Goes into "Start failed" when common-agent-container Service is Offline (Doc ID 1425823.1)

Last updated on FEBRUARY 23, 2017

Applies to:

Solaris Cluster - Version 3.2 12/06 to OSC 3.3 3/13 [Release 3.2 to 3.3]
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on SPARC (32-bit)
Oracle Solaris on x86-64 (64-bit)

Symptoms

After patching system (in this case the patch for cacao was included in the patchset) we observed the following error from Solaris Cluster telemetry resource

node1 Cluster.RGM.global.rgmd: [ID 764140 daemon.error] Method <sctelemetry_svc_start> on resource <cl-tlmtry-rs>, resource group <cl-tlmtry-rg> , node <node1>: Timeout.


the status of the telemetry resource was:

           Group Name     Resources
           ----------     ---------

Resources: cl-tlmtry-rg   cl-tlmtry-rs

           Group Name     Node Name   State          Suspended
           ----------     ---------   ------         ---------
Group:     cl-tlmtry-rg   node1       Online faulted No
Group:     cl-tlmtry-rg   node2       Online         No


                          Resource Name  Node Name   State          Status
           -------------  ----------  ------         -------
 
Resource:  cl-tlmtry-rs   node1       Start failed   Faulted
Resource:  cl-tlmtry-rs   node2       Online         Online

Cause

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